Reviews
State Farm® Agent Chad Radtke
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Michaela’ Jackson
October 15, 2026
"Jacki helped us get our renters policy situated. She was very helpful, and has a warming personality!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Radtke’s team. "
Joanna
October 14, 2026
"Leslie went above and beyond to help my husband and I and with our insurance needs. We had to add another car to our policy and she was able to get us the best deal and save us money, too. We have been with State Farm since we both started driving in our teens and agents like Leslie are the reason we stay customers. Thanks, Leslie!!!!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Connie Nestler
October 14, 2026
"I just started with a policy from State Farm recently but my experience has been very positive so far. Chad and Leslie have been very supportive and answered every question. The price difference from my former company was huge."
We responded:
"Thank you so much for your wonderful feedback of us here at Chad Radtke’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Chad Radtke’s Insurance Team "
Adrian Majeranczyk
October 8, 2026
"Jacki in the Huntley Office is great to work with, very helpful in a professional manner. She takes the time to explain everything to me and helps with making phone calls and gets everything resolved to perfection."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Evelyn Hoelzel
October 5, 2026
"Jacki,
Was very helpful in explaining all the different types insurance coverages, and suggesting changes on coverages to better suit my needs!"
We responded:
"Evelyn, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Chad Radtke and Team "
Manuel Alba
October 2, 2026
"Leslie Gonzalez helped us switch over and made the whole process very easy. Her being bilingual really helped my parents understand the details about the policy. Very happy with the customer service"
We responded:
"Manuel, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Virasat Sajanlal
September 22, 2026
"Jacki, Helped me with my Auto, Home and personal umbrella policy. She was vert friendly and cheerful to work and answered all my questions"
We responded:
"Hi Virasat, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Palatine. If you ever need help, we are just a phone call away! - Your State Farm Agent, Chad Radtke "
farhan osmani
September 22, 2026
"Jacki was great and helped us save money on our auto insurance would highly recommend!!!"
We responded:
"farhan, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Benjamin Broderick
September 18, 2026
"I recently switched insurers when I found out how much I was paying for a sub par policy. Leslie was monumental in helping me walk through the steps and navigate all the complex insurance terminology as she crafted a policy just right for my lifestyle and needs."
We responded:
"Thank you so much for your kind review, Benjamin! If you need insurance assistance, we are just an email or call away! - Chad Radtke, your State Farm Agent "
KaLee Thieme
September 15, 2026
"Jacki helped me get my car insurance figured insurance figured out, very helpful:)"
We responded:
"Hi KaLee, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Palatine. If you ever need help, we are just a phone call away! - Your State Farm Agent, Chad Radtke "
Mike Giltner
September 9, 2026
"Jacki was very helpful with Drive and Save as well as applying for a money back credit card"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Jacki. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Chad"
Sataira Hopson
September 4, 2026
"Jackie helped with bill breakdown and discount savings on my insurance. She was awesome."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Judy Bonafede
September 3, 2026
"Jacki, Was very helpful and patient in helping me transition in this difficult time, to just put my polices in my name."
We responded:
"Hi Judy, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Chad Radtke, Your State Farm Agent "
Michael Lajdziak
September 3, 2026
"Jacki,
Is very helpful, friendly, a pleasure to work with, knowledgable and efficient at her job, she really knows her stuff!"
We responded:
"Michael, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Wade Nielsen
September 3, 2026
"Very professional and honest"
We responded:
"Hi Wade, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Chad Radtke, Your State Farm Agent "
Nina Nielsen
September 2, 2026
"I spoke with Eric Nielsen at the Palatine office. Great experience, sounded very kind over the phone, listened to what I said; and provided me great information for vehicle insurance. Thank you for your help! I highly recommend this office!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Chad Radtke’s team. "
H M
August 31, 2026
"Destiny is always so amazingly helpful"
We responded:
"Heaven, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Palatine insurance team! - Your State Farm Agent, Chad Radtke "
D Rob
August 31, 2026
"Easy to work with… all around!"
We responded:
"D, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Palatine insurance team is always here and happy to help. "
Tiffanie Beck
August 31, 2026
""I spoke with Destiny on the phone today. They were very polite and listened to my issue. They solved my billing problem in just a few minutes. Excellent customer service!""
We responded:
"Thank you so much for your wonderful feedback of us here at Chad Radtke’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Chad Radtke’s Insurance Team "
The Game Bums
August 31, 2026
"Great customer service"
We responded:
"Thank you so much for the 5 stars, The! We truly appreciate your feedback and are always happy to help whenever you need us. "
Alexander Bourov
August 29, 2026
"Shelly is amazing"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Leah
August 29, 2026
"I had a great experience with Shelly & the whole amazing staff at Chad’s office"
We responded:
"Thank you for the 5-star review of Chad Radtke’s team - we really appreciate your kind words! "
Joy Kugler
August 19, 2026
"Jacki, helped me reinvest into a CD and she is always attentive and very professional."
We responded:
"Thank you so much for the 5 stars, Joy! We truly appreciate your feedback and are always happy to help whenever you need us. "
Brooklyn
August 12, 2026
"Eric was fantastic to speak with over the phone as well as in person. I’m surprised he’s not already a licensed agent- he absolutely should be!"
We responded:
"Brooklyn, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Craig Fiebiger
August 10, 2026
"Leslie Gonzalez did a phenomenal job taking care of my needs. She’s a credit to State Farm. God bless her. 🙏"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "